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When a user makes an account on our page, all information are held privately and may only be used for internal analysis on market and customer behavior, however, not to be shared with other commercial companies. Do not worry, we will keep your info private!
Product Quality
We strive hard to keep the same color consistency across all our products. However, as we are working with natural products, there is no one product that is exactly the same. We also try to give the most accurate photos of our products on our website. However, due to different screen resolutions and such, colors might appear differently.
Pricing Policy
All the prices shown here are currently in Indonesia Rupiah (IDR). Prices may change without any notification. Customers purchasing from other countries can only use our available types of payment.
Delivery options
Delivery is only available for any addresses within Indonesia. Although a user from another country can purchase items on our website, we only serve shipping/delivery within Indonesia.
Privacy Policy
We use MidTrans as our sole payment gateway for any retail transaction. Our payment gateway has a system that protects all sensitive information, including but not limited to:
- information of online transaction (card number, user ID, etc);
- customer information (personal info, address, etc);
- other information that is deemed sensitive
The payment gateway saves and protects the online transaction information for 24 months after the date of the transaction.
Users
We do not tolerate any apparent abuse of our site (i.e.: ordering in bulk and abandoning payment multiple times). Any suspect activities grants us to block users from our site
Intellectual Property Rights
All content from duanyam.com webstore including all written materials, content, product model, video, image rights belong to Duanyam (PT. Karya Dua Anyam) and therefore are not permitted to be used for any public purposes. Any reproduction, copying, or foregoing of the content are prohibited. If any content would like to be used for media or any other editorial use, please send an email to admin@duanyam.com to request for official permission.
Content
We try to provide the most accurate and complete written, depicted, or shown information on this site. However, Du Anyam cannot guarantee that there is no error or inaccuraccies in this website. We also do not control any error or virus that might happen on your website. It is users’ complete responsibility to take care of this by installing anti-virus software. However we always welcome feedback on our website functionality, please email us at admin@duanyam.com
Agreement
By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.
Compensation
You agree to compensate us fully, defend us and hold us and by extension our directors and officers free from all liabilities, claims, expenses, damages, and losses, including legal fees, arising from any violation of the Terms & Conditions by you or anybody accessing this site using your internet account.