fbpx Client Services Officer | Du Anyam

Client Services Officer

  • Respond to incoming leads and provide accurate information about our products and services
  • Analyze client needs, interests and creating a tailored proposal for future sales pitches
  • Recommend new products, services, or special offers to existing clients to increase business opportunities
  • Manage existing & new customer accounts, build positive relationships and maintain a high level of customer satisfaction and retention
  • Identify opportunities to improve customer service and operational efficiency


  • Bachelor’s degree in Business, Marketing, or related field
  • Proven vast experience in customer service, sales, account management or related field
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Passion for social impact and commitment to service excellence
About Du Anyam:

Founded in 2014, Du Anyam is an award winning and leading social enterprise in Indonesia. Our main goal is to empower women artisans in rural Indonesian villages through the co-creation and sale of handmade indigenous craft products. Our business model adopts an end-to-end concept, giving us the full control to co-creating, designs, skills training, quality standard, supply chain and marketing.


Du Anyam is built with the firm belief of social impacts to the underprivileged communities, especially women and their families. Our non-stop dedication has been recognized multiple times including winning the World Craft Council and Good Design Awards consecutively in 2018, 2020 and 2021.


The Du Anyam collection includes corporate souvenirs, hotel amenities, and home decorations available in local and international markets. We have crafted special edition items as promotional merchandise in international events, such as Asian Games 2018, IMF World Bank Conference, and G20 Summit. We also actively partner with international banks, airlines, government-owned and private sectors in furthering their social missions and CSR goals.


Behind our accolades is a small intimate team of strong-willed people like you, who thrive in the face of challenges by joining hands, hearts and hopes. Every step is made possible by the contribution of each individual. We are bold and hungry to do better than yesterday but we’re also a compassionate bunch with good sense of humour. We see every experience as a success or a lesson for our team. We stand by our 1400+ strong women weavers in remote parts of Indonesia, helping them gain access to better socio-economic conditions while spreading the beauty of Indonesian culture.


Send your job application and resume to tika.duanyam@gmail.com

With subject : CSO 2024 – Du Anyam Job Application

Kirimkan CV dan Surat Lamaran: tika.duanyam@gmail.com

Subjek: CSO 2023 – Du Anyam Job Application